Technical Support for Web Applications

Are becoming ever more widely seen in the market, as the rapid 

Growth of the Software as a Service approach. The fact that such 

Applications are available to the entire world 24x7 means that 

The demands on support can become onerous soon after the launch 

Of a service. Providing round-the-clock support in the Western 

World is often difficult and expensive to achieve. The cost 

Associated with that can mean that companies simply do not 

Provide it condemning many if their customers to poor service 

With long response times. Posted ID- decb102