Technical Support for Web Applications

Web applications are becoming ever more widely seen in the 

\r\nmarket, as the rapid growth of the Software as a Service 

\r\napproach. The fact that such applications are available to 

The \r\nentire world 24x7 means that the demands on support can 

Become \r\nonerous soon after the launch of a service. Providing 

Round-the-\r\nclock support in the Western world is often 

Difficult and \r\nexpensive to achieve. The cost associated with 

That can mean \r\nthat companies simply do not provide it 

Condemning many if their \r\ncustomers to poor service with long 

Response times. Posted ID- \r\ndecb887